Reach out
Support
Need help with a patolabs app, or found a bug? Email us — a real person reads every message and we reply within two business days.
Before you write
A few details help us help you faster:
- Which app and version (Settings → About).
- Your device and OS version.
- Steps to reproduce the issue, if it’s a bug.
- A screenshot or short screen recording if relevant.
Billing & subscriptions
All in-app purchases and subscriptions are handled by Apple. To manage or cancel a subscription, open Settings on your device, tap your name, then Subscriptions. Refund requests for App Store purchases go through reportaproblem.apple.com. If the issue is with the app itself, write us first — we’ll do our best to sort it out.
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